Saturday, 18 July 2009

When doctors get distracted was: "kickbacks" to docs from drug companies?

Judy D said, "If I went to a world renown whatever-kind- of-specialist- I-needed but found that he talked down to me, patted me on the head like a child, constantly interrupted our time together to answer the phone or advise staff members poking their head in to talk to him, etc, I'd have a really really really hard time entrusting my care to such a person-- nothing reflecting his ability or reputation, but I just have difficulty sticking around docs who either patronize me or who seem rushed or distracted in the very few minutes we have together" It's not just world renowned doctors that have this go on. These kind of things go on on a daily basis where staff may have to disturb a doctor when with another patient. They try not to do this but there are times when it must be done. That's just the way it is because we are not the only patient that this doctor has to take care of during a day. And when a staff member has to interrupt a doctor on a frequent basis (if that should occur) there is a good reason for it. Not because they have nothing else better to do. And some patients require emergency attention from the doctor to handle a situation even if that emergency situation does not require going to the ER.

Yes, there are some doctors that are not good doctors and then there are those that are fantastic doctors. And based on that I want to say that if there is a good doctor taking care of you, then regardless of how many times they may get interrupted during our visits we need to cut them some slack. Why do I say this? Because there have been times that my doctors have been there for me when I have had problems and they have gone out of their way to call me back when I have asked to speak to them about my problems. And sometimes that meant tending to me after hours as well. This was often the case with my gyn with the female problems that I have.

I have experienced bad doctors before but I know how hard my doctors work and if they must be interrupted during my visits on a regular basis (not saying this would happen), or my appointments have to be rescheduled for whatever reason: whether it's because of another patient or a situation with their family that is beyond their control I am ok with that. I am ok with that because of the times that they had to stop helping someone else for a bit to help me. It's an issue of sacrifice on the part of both sides in order to make that relationship with doctor and patient a good partnership.

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